This Privacy Policy explains how we collect and use personal information when you use abitat intel.

If you have questions about this policy, you can contact us at any time.

Information We Collect

We collect a small amount of information to operate the service. This may include:

Account information

• name

• email address

• organisation

If you subscribe to a paid plan, payment information may be processed by a third-party payment provider. We do not store full payment card details.

Site and project information you upload

To use the service, you may upload data about your gain sites and development sites, including location, boundaries, ecological assessments, and related project information.

This data is stored securely on servers in London or the EU. We use it to provide the service to you and, as set out in our Data Licence, to produce insights and improve the platform.

How We Use Information

We use your information to:

• provide and operate the service
• manage user accounts
• communicate important updates about the service
• process payments if you subscribe
• store and process the site data you upload, in line with our Data Licence

We do all of this in line with UK data protection laws, on the basis of consent and legitimate interest. Occasionally, we might have to process your information to comply with the law.

Data Sharing

We may share information with trusted service providers who help operate the service, such as:

• hosting providers (Fly, Cloudflare, Google, EmailOctopus)
• analytics tools
• payment processors (Stripe)

These providers only receive the information necessary to perform their services.

We may also disclose information if required by law.

Our servers and databases are hosted in London or the EU.

Data Retention

We keep personal information only for as long as necessary to operate the service and meet legal obligations.

If you delete your account, we will remove or anonymise your personal information where reasonably possible.

Your Rights

Under UK data protection law, you may have rights to:

• access your personal data

• correct inaccurate information

• request deletion of your data

• object to certain uses of your data

If you would like to exercise these rights, please contact us.

If you think we’ve done something wrong, you can raise this with the ICO.

Security

We take reasonable steps to protect personal information from unauthorised access, loss, or misuse.

No online service can guarantee complete security, but we work to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we will provide reasonable notice through the service.

Contact

If you have questions about this policy or how your data is handled, please contact us.